Reviews

5.041
2019-10-09
5 out of 5
Eric from All About Plumbing came out on a Sunday, figured out why water was running from my shutoff, fixed the problem quickly....and didn't change me a thing! Not even for driving way out to my house on a Sunday! He was very professional and knowledgeable. I learned a lot about my water system with his help. I feel this would have been a perfect opportunity to take advantage of a customer not knowing enough about plumbing, or because the issue happened on the weekend. I am grateful I called Eric and All About Plumbing.
2019-10-05
5 out of 5
We had a need recently for a septic repair to a pipe. Russell the GM of the Septic division was extremely knowledgeable about what could be the issue when I called ,and sent Marcus out the next week. Marcus was extremely courteous and professional and ran a camera thru the system. There was a block. He predicted correctly the issue and the company remedied it with great care for my property and explained everything they were doing. Russell and Marcus were THE most professional type of people you could want on a job. Their honesty, integrity, response time and great attitude were way above some of the others that we called. I would use them again for any septic or plumbing issue. Thanks guys!
2019-10-03
5 out of 5
So glad I called them! My sink had been leaking for a long time. I finally decided to find someone to look at it. I requested a quote via Yelp. I was quoted...
2019-09-28
5 out of 5
As a small business owner, I work with many different companies, and a lot of different people. All About Plumbing Company is one that has set itself apart from the rest. Everyone from the receptionist, to the staff who came onsite; were professional, honest, friendly and an all around pleasure to work with. Richard & Jimmy went out of their way to ensure that I was taken care of in the best possible manner. They came out the same day, stayed late; and showed back up early the following morning. I can't say enough good things about Richard & crew. Top notch customer service! I am now a customer for life, and would highly recommend them for your plumbing needs!
2019-09-26
5 out of 5
This company is amazing! I called on a Saturday for an issue with my tub Eric was here in less than 45 minutes! He had a smile on his face with a great personality and got the problem fixed in enough time for me to make it to my sons game! I will definitely use them again as well as recommend to friends and family! Thank you!
2019-09-19
5 out of 5
Had All About Plumbing come out after hours for a back up. After being here for 3 minutes they targeted the issue and was a cause of the City of Asheville,...
2019-09-12
5 out of 5
I recently experienced a severe drain clog in my kitchen sink and called All About Plumbing & Septic. I was also considering replacement of some worn and even defective plumbing at my home. After consultation with Jason, the plumber answering my call, we agreed on the best solution for repair and replacement. Jason was off to round up the parts and after that, came back to my home to remove and make safe the Drano Max Gel sitting in the kitchen drains producing toxic fumes. I had used the Drano the night before and it obviously failed to work. The next day work began in earnest. At one point, the clog was threatening to defeat Jason's attempts at removal. Jason finally powered through and won a very important battle for me. Jason is highly skilled and professional. All work was expeditiously completed and the work areas were cleaned up as well. I most highly recommend All About Plumbing & Septic and don't hesitate to call Jason!
2019-09-08
5 out of 5
Called them and they had a plumber out within two days. They sent Jason, a senior technician , who addressed the issue and fixed the problem all with two hours. This company was great to call and have the plumbing issues addressed in a timely manner. Plus, the price was reasonable.
2019-09-02
5 out of 5
Thank you! We had a septics crisis the Friday heading into Labor Day weekend. Not only did All About Plumbing and Septic immediately respond with a visit that evening; but, they were able to get a replacement pump for our system and repair it Saturday morning. Service personnel were professional, friendly and honest. Highly recommend.
2019-08-31
5 out of 5
From start to finish, Tracy on the phone and the tech Trinity - everyone was so nice. They didn't charge to come out, even on Saturday afternoon. identified the problem and fixed it fast (AC on a hot afternoon). I would trust them, and not hesitate to call again for AC or plumbing.
2019-08-21
5 out of 5
Brandon and his crew were professional, courteous and punctual. The quality of their work is top-notch. The office staff is also responsive and friendly. We...
2019-08-02
5 out of 5
We have used this company several times in the past and were very pleased, so our expectations were very high. Richard and his partner ( I am very sorry I cannot remember his name, but that is not one of my gifts ) arrived exactly on time. They surveyed the plumbing problems, worked up a fair estimate and carefully explained it all to me so I could understand. During the course of their repairs they ran into several problems, but they remained undaunted and determined to ensure everything was completed to the highest quality. I highly recommend this company to anyone with plumbing needs. Tony O.
2019-08-01
5 out of 5
Not one to write reviews much but the gentleman Jason that got sent out to my home he was a good fella i really liked him. I was impressed that companies still have personable folks like himself he made for good company. I woke up with him on my mind today and i thought id write a review the company itself is wonderful the lady in the office was kind when i spoke to her. I have had no issues with this company and i hope to see Jason again. Bless you young-man thanks for your help.
2019-07-30
5 out of 5
All About Plumbing & Septic and All About Heat & Air are both great companies to work with. They are timely, they are quick to respond, they are...
2019-07-19
5 out of 5
We've used this company twice for handling our septic and HVAC. Absolutely fantastic! Anthony saved the day when our A/C went out last week. Both times he was here on time, thorough, tidy, knowledgeable, and just a pleasure to work with in general. Also, importantly, I felt very comfortable with him being in my home with just me and my kids while my husband was at work. That's a huge plus in my book.
2019-07-04
5 out of 5
This company has professional technicians. They worked hard to deliver the best possible service by having clear estimates, prompt work days, professional...
2019-06-28
5 out of 5
Marcus and Ethan came out, and were very professional. We had an issue locating septic, but they were very knowledgeable and didn't give up until they found it. Very helpful, very reasonable pricing, we are very happy with their work. We will use them again for certain!
2019-06-26
5 out of 5
From now on we will ONLY call All About Plumbing for plumbing, well, septic and HVAC needs - all of it! The office staff, the owners and the crew were all top notch and professional. We had issues with our home warranty company and everyone at All About Plumbing went above and beyond for us. Evan is knowledgeable, personable and professional and did fantastic work on our well pump. We highly recommend them!!
2019-06-26
5 out of 5
We had a plumbing issue, and Richard and Mike were sent out to fix it. Absolutely wonderful guys, and got the job done quickly and efficiently. I would...
2019-06-19
5 out of 5
These guys are great! I found them here on Yelp and they were fast to respond with a message. I gave them a call and the appointment was easy to set and...
2019-06-18
5 out of 5
We asked All About Plumbing & Septic to do an inspection of a septic system for us while we were going through the due diligence process in buying a house. They were super helpful and took the time to carefully explain the issues they found and waited in the rain for us to come so we could see the problems they described. They were very courteous and very thorough. The communication was excellent. Would definitely call them again.
2019-06-14
5 out of 5
Great service, prompt, professional, & courteous. Listened, made informed recommendations, & preformed work as promised. Gave detailed estimate, cleaned up...
2019-06-13
5 out of 5
I cannot begin to say how happy I am with the work performed by Marcus and Sam. My house was built in the 60s & has an older system. I chose About About Plumbing based on reviews & the reviews were right. Marcus was the lead person who came right on time last week, checked location of my septic, determined it would take a digger and scheduled to return this week. They called yesterday & said they could come earlier in the day if I approved. They arrived promptly, got the machine off the truck & through the yard with minimal damage, dug & pumped the tank. They then installed a clean-out tower/valve. They moved the excess dirt to a location of my choice, raked & reseeded the yard damage (minimal) & were courteous & professional the entire day. Marcus was informative about what they were doing along each step of the process and gave me options on what I could do. He also made recommendations in case I had issues in the future. I will most definitely recommend them to friends & use them again if needed.
2019-06-12
5 out of 5
Very nice men that worked all day to finish the job. Their names was Oscar and Alex. There was a technician but don't know his name. Will recommend them highly. They were professional,clean informative, worked non stop would use them anytime Thank You
2019-06-11
5 out of 5
Customer srervice via the phone was outstanding, service tech was cordual and professional and exceeded expetctatiions
2019-06-04
5 out of 5
After having several components on our well go out over the course of a year, we were lucky to have Richard and Lane over today to get it sorted. They had no problem identifying the issues which were resulting in contaminated water going unfiltered, fixed it faster than I thought possible, and did so while maintaining absolute professionalism and consideration to my family's need. I can not recommend these two guys highly enough. Outstanding work done quickly.
2019-06-03
5 out of 5
Really like this company. Called about my AC and they came out the same day to look at it. The technician was very kind, well mannered, and knowledgable. I was so impressed that I am signing up for their twice a year service plan. Tabitha Stoops
2019-05-30
5 out of 5
Brandon did a fabulous job of installation. All costs were explained in detail prior to work being started. No hidden costs occurred, One of the water lines started to leak several hours after Brandon had completed the installation. I called All About Plumbing to let them know (this was at about 5:15 PM). Although Brandon had already completed his shift for the day and was at home, he quickly arrived at my house to address the problem that evening. The next morning, the owner of AAP arrived to inspect the work. I am very impressed with the professionalism exhibited by everyone I interacted with. I would absolutely hire them again.
2019-05-17
5 out of 5
Install/connect/ of sewer from septic system Big job done on time, on budget and correctly. These fellas are amazing! So knowledgeable. They managed to install the line so they did not need to dig up our driveway, saving us a bundle. They were great! Would hire again for anything!
2019-05-16
5 out of 5
Both the plumber, N* and gentlemen, A* who assessed my house for a service contract, were professional, truthful, polite and knowledgeable. I felt confident in their advice, and no pressure to address additional issues discovered while they performed the jobs for which they were hired. The service contract covers more than I expected, and for an affordable annual fee. In addition, it is nonbinding. To sum up, I would not hesitate to contact All About Plumbing for future jobs.
2019-05-02
5 out of 5
Very satisfied with service and price. Would not be more satisfied even if Mike Rowe had shown up in person with dirty job film crew! Technician arrived on time for scheduled septic service and worked very hard all morning. Explained process well, explained options if drain field was compromised and kept yard remarkably clean. Will definitely hire all about plumbing if follow-up is required.
2019-05-01
4 out of 5
This is a solid group to contact for your plumbing needs. Good family mindset, very considerate and timely. Had our complete plumbing system replaced by this company over a year ago, and still feel worry free. Competitive pricing without loosing quality.
2019-04-26
5 out of 5
I am not one to write reviews but feel compelled to recognize overwhelming excellence. Markus from All About Plumbing and Septic came to pump our septic tank and went above and beyond to try to help us understand why we are having such a continuing problem. The system is an old one with unique challenges that he understood and explained to me. Someone with his patience, knowledge, expertise and ability to clearly communicate is hard to come by. The company itself is highly professional - prices quoted were prices charged, offered same day and after hours service. After having a number of bad experiences with other septic companies, it is refreshing to have found a company with genuine expertise and a desire to do the right thing.
2019-04-03
5 out of 5
Finally, a reputable, responsive and knowledgeable plumbing company! I am very impressed with the communication, responsiveness and work quality of All...
2019-01-23
5 out of 5
We have used All About Plumbing 3 times. Always on time, efficient , tidy, pleasant and work done has been excellent. Pete has been out here twice. He is great even tolerating pesty dogs. He is clear with quote at the outset and has done a great job. Thanks Pete, its good to know we have a Plumber when we need one!
2019-01-23
5 out of 5
We have called All About Plumbing 3 times now. The Plumbers show up on time and do a thorough and neat job. Pete has come out twice. He could not be more...
2019-01-16
5 out of 5
This is our third time to use All About Plumbing and each time they have come out the work has been done exceptionally well, at the quoted rate and we have had no difficulties with the issue as time has passed. Eric was courteous, explained what needed to be done and completed the tasks each time in a very professional and courteous way. Well done!
2018-12-28
5 out of 5
Great service. Very fast. My water heater wasn't working, so Brandon came out to look at it. By the time he got there, it was working again. I felt foolish for calling it in, but Brandon assured me I wasn't and that the water heater may need to be replaced soon. He then wrote me an estimate for a new water heater and expansion tank, talked me through what we'll have to do, and helped me prepare for the inevitable repair. Thanks for your help!
2018-11-19
5 out of 5
Excellent customer service and excellent job done. Called on Sunday a.m. One hour later was here for my estimate. Came back Monday a.m. to do job. All good, all done within less than 24 hours. Even called to let me know Plumber was on his way. Pete did a great job on my outdoor plumbing. He even assisted with putting my pipe insulation material, in the small area where the parts were that he replaced, so I didn't have to worry about it. Recommend highly.
2018-07-18
5 out of 5
Recently we were desperate for a plumber when a duplex rental we own had a blockage and our previous plumber was out of business. These guys are friendly,...
2018-01-24
5 out of 5
First off, they are available 24/7 and do not charge a service charge or a weekend upcharge. They do not charge you until you have accepted their quote for...

Review Us